Troubleshooting
11
My car won’t start. How do I know the battery is the issue?
l While key is in OFF position, turn on your headlights and interior lights. Turn key
to ON position. If the lights dim after you turn key to ON, your battery is weak
and needs to be jumped.
l Turn key to ON position. Turn on windshield wipers. If wipers are slower than
usual, your battery is weak and needs to be jumped.
I
followed the necessary steps but my vehicle is still unable to start. Now what?
After an unsuccessful jump do not attempt again for another 60 seconds so as
to not strain your Weego.
l Was your Weego powered ON before starting your vehicle?
l Was your vehicle in PARK?
• If vehicle is not in park, this could be preventing you from starting the engine.
l Your Weego does not have enough charge:
• Make sure at least 2 indicator lights are lit on the Weego before starting
your vehicle. If not, charge your Weego.
l Your clamps could be compromised. Detach Weego from clamps. If it still
powers on, this means the issue may be within the clamps’ safety features
(fuse on black clamp, diode on red clamp):
• If you connected your clamps to the wrong battery terminals, you could have
experienced a reverse polarity and blown the safety diode on your red clamp.
To order a new set of clamps, please visit www.myweego.com/support
• If your vehicle has drawn too much power from the Weego, you could have
blown the safety fuse on your black clamp. To order a new set of clamps,
please visit www.myweego.com/support
l Your engine is too powerful for your Weego.
• Our batteries work very hard to supply the power you need, but some
engines demand more than your Weego can give. You may want to try the
next larger Weego. To determine which Weego is best for you please see
the FAQ section: “Which Weego is best suited for my vehicle?”
l Your battery terminals are dirty:
• Build-up on your battery terminals may be hindering conductivity. Make
sure your terminals are clean before attaching the clamps. You can use a
wire brush or dry cloth to clean your terminals.
l There may be a poor connection:
• A poor connection between the clamps and the terminals can prevent a
successful engine start. Disconnect the Weego from the clamps, then adjust
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